FAQ

When is the monthly cut off?

The cut off is the last day of each month.  For example:

  • If you make your purchase August 31, you will receive the September edition.
  • If you make your purchase September 1, you will receive the October edition.

When will my bag be delivered?

Deliveries happen the second week of the month. Once routes are finalized we will let you know exactly what day you can expect your subscription to arrive.

Where do you deliver?

Delivery is available to Calgary.  Live outside of, but close to Calgary?  We suggest using a friends address within our delivery zone.  Your name will be on the bag, but we can’t guarantee they won’t take something for themselves ;) Delivery is always free!  For the months of April and May we are offering a trial service to Airdrie, Chestermere, and Cochrane.  Please be aware of the trial period when ordering if you are in one of these locations.

Do you deliver to apartments/condos?

This is a tricky question. We attempt to make our deliveries secure, if we are unable to gain access to the building (let alone the suite) we are uncomfortable leaving your subscription unattended. To ensure secure delivery we recommend using a house address. Please contact us to make other arrangements!

Do you have a referral program?

Yes, we do! Make sure to have your friends, family, and co-workers enter your name (first and last) in the appropriate location on our sign up form. After you have made five referrals, your next bag is on us :)

Can I place my subscription on hold?

Going on vacation or simply want a break? You can place your subscription on hold. Holds must be placed by the end of the month. Let us know when you would like to resume!